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Frequently Asked Questions

If you have a life-threatening or severe injury, call 911 or go directly to the nearest hospital emergency room

Q. What is a dental emergency?

A. If you have any condition that affects your mouth and face to the point that you are unable to function, you should seek care as soon as possible.

Q. What is a life-threatening dental emergency?

A. If you have severe swelling and/or severe bleeding, you should call 911 or go to the nearest hospital emergency room.

Q. What do I do if a tooth gets knocked out?

A. Act quickly! The best chance for tooth survival is to provide treatment within 30 minutes of the injury.  

o    Find the tooth, but do your best not to touch it—grab the tooth by the top or crown surface.  

o    Replant the tooth immediately into its spot in your mouth, if possible.

o    Do not allow the tooth to dry out.

o    Place the tooth in COLD WHOLE MILK.

o    NEVER place the tooth in water.

o    Immediately go to your dentist or to the USC Urgent Care and Dental Trauma Center.

Q. How do you change your personal information?

A. Mark the information as 'Incorrect', and school representative will contact you.

Q. How do you confirm an appointment?

A. Go into appointment details page by clicking the appointment, and press 'Confirm' button. If the

appointment is already confirmed, you will see blue header.

Q. How do you change your password?

A. Go into Personal Information - Change Username and Password.